Are you selling a “Phony Flush?”

Are you selling a “Phony Flush?”

Are you selling a “Phony Flush?”

Changing Brake Fluid is an important service for the safety and longevity of our vehicles. However, it can be difficult to determine when the right time is to change the fluid. Many service centers offer a “Phony Flush” by recommending an un-needed service.  Or they send customers home without properly diagnosing worn out brake fluid which does need to be changed.

Common unethical methods used to validate a need for changing brake fluid:

Looks Dirty

Rubber brake lines and fittings will often discolor brake fluid in a brand new vehicle. Changing brake fluid based upon color is too subjective and unethical. This includes using bottles, trays and paper to show the color of the brake fluid.

Smells Bad

I don’t believe many of us know what brake fluid should or should’nt smell like. The smell is surely not a good reason to change brake fluid.

Has Moisture

Moisture does not equal boiling point. Most brake fluid with up to 3% moisture will Not fail a boiling point test. There is No standard for changing brake fluid based upon moisture content. Moisture pens are known to fail brand new brake fluid.

Because I Say So

We realize there are master mechanics with an unlimited amount of knowledge, however science can now take the subjectivity out of a recommendation. It is time to get up to speed with today’s testing technology and make a proper recommendation.

Valid and ethical reasons to change brake fluid:

Intervals

Different vehicle manufacturers have different intervals for changing brake fluid. Most Ford, Chrysler and GM models have No interval for brake fluid, while most European and many Asian manufacturers have an interval of somewhere between 15K to 24K miles. Making a recommendation to change brake fluid based upon an OEM service interval is a valid reason for service.

Boiling Point

Moisture does not equal boiling point. The best method for testing the boiling point of brake fluid is to use a boiling point analyzer. The DOT FMVSS standards state that DOT 3 brake fluid should not boil below 284° F. On average less than 4 % of vehicles on the road will have a boiling point below 284° F.

Copper Testing

Using copper testing technology to determine when to change brake fluid has become the most used and recognized standard to determine when to change brake fluid. Up to 50% of vehicles on the road today have enough copper corrosion in their brake fluid to keep them from passing the DOT FMVSS corrosion test. Testing brake fluid copper levels is part of the AMRA EUICS standards and helps a shop comply with the Automotive Repair Act of California. Copper testing brake fluid is also part of the inspection process for Firestone, GoodYear, Monro, Tire Kingdom, Jiffy Lube, Pep Boys, AAA and many other service centers.

Recommending a brake fluid service based upon copper content in brake fluid will:

 #1 Deliver the most ethical and legal method to determine when to change brake fluid.

#2 Provide a much greater level of opportunity than any other test.

#3 Give a better experience for the customer to see and understand why they should change their brake fluid.

Click Here to learn more about copper testing brake fluid.
Brake Service Done Right with Brake Fluid Test Strips

Brake Service Done Right with Brake Fluid Test Strips

Brake Service Done Right with Brake Fluid Test Strips

Problem:

One of the major problems and concerns with servicing brake fluid is the issue of customers returning to the service center because the job wasn’t done correctly. Not only is this a huge problem for the customer, but it’s a problem for the service center. Avoid this problem by using brake fluid test strips.

Cause:

The root cause of this problem can be traced to not having the proper tools to make sure the brake fluid was tested and changed properly.

Solution:

Brake fluid test strips are designed to make services center more efficient, and increases customer satisfaction with their brake service. The Brake fluid test strips made by Phoenix systems are called BrakeStrip.

BrakeStrip is a 60-second test that identifies serious brake system problems before they occur – thereby ensuring your customers’ safety while earning their trust and loyalty. BrakeStrip also uses Motorist Assurance Program (MAP) guidelines for brake fluid test results. Plus, BrakeStrip is recommended by manufacturers like Bendix Brakes and Raybestos. No other brake fluid test finds bad brake fluid as often as BrakeStrip.

Learn more about BrakeStrip.

How to use brake fluid test strips:

Show customers you really stand behind your work, and use BrakeStrip to give them proof that their brake service was done right. BrakeStrips are easy to use. First dip the BrakeStrip into the brake fluid.

Next compare the brake fluid test strips to the color chart. Then change the brake fluid, re-test and provide the customer with the brake fluid test strips and result card. This will set the customers mind at ease knowing their brake fluid was serviced correctly.

Purchase BrakeStrip

 

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How Can BrakeStrips Make Your Shop More Money per Ticket in 60 seconds?

Phoenix Systems BrakeStrip technology makes it possible for you and your shop to make more money per ticket. The best news of it all is that you do not have to be the “pushy-used-car-salesman” type that most have grown to despise.

Imagine if you could have a show and “sell” that did all of the hard work for you. How much easier would it be for you to make the sale and make that extra money?

Well, look no further. BrakeStrip technology allows you to do this and it is one of the easiest sales you will make and you will continue to make them time after time. It allows you to show your customers the results of the tests and they can see with their own eyes, hence the show and “sell”

This 60 second video will explain a little bit more for you.

Driver Safety

How crucial is driver safety these days? With all of the drivers texting and driving, messing with their smart phones and all of the other distractions that are out there today it is more important than ever to have the best performing brakes as possible. BrakeStrips allows you to show your customers that their fluid needs to be replaced so that they are able to get the most out of their brake system.

Take Home Test

BrakeStrips can also be used at home by those customers that like to test things themselves by using the Take Home Test Strips.

There you have it. All the information you need to know to let your customers know that their brake system is failing and you are interested in keeping them safe. You can find all of our products on our Productspage and you can click below to sign up for our newsletter or to receive more info on brake systems and why it is imperative to have your fluid checked today.

I need to change my brake fluid. HUH?

Most people don’t know they need to change brake fluid. It’s not in their maintenance manual. No one has ever told them or showed them why they need to change it. So why?

When you step on your brake is the pedal right at the top only goes down about two maybe three inches before you begin to stop? If not, if you have to pump your brake pedal or it sinks to the bottom then changing you brake fluid is imperative.

Why brake fluid wears out

Brake fluid wears out just like oil, antifreeze or power steering fluid. We all change these as a matter of maintenance. Brake fluid wears out because of heat every time you step on your pedal you are creating heat.

Every time you step on your pedal you are causing your brake pads to close on the rotor which causes friction and friction creates heat. This heating and cooling of your rotor in turn heats and cools your brake fluid. How many times a day do you step on your brake pedal? Eventually your brake fluid wears out and you begin feeling that mushy pedal or you have to pump your pedal to stop or those brake pads seem to wear out quicker then you think they should.

Test brake fluid don’t guess

If this is happening to you test your brake fluid. Many Garages today have a test they can do to check the condition of the fluid and for a nominal cost they can change your fluid and give you a good strong pedal at the top and make your car safe.

Visit your local dealer or garage to get your brake fluid tested with BrakeStrip from Phoenix Systems.

Brake Job Done Well

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